LEXINGTON, Ky. – Ahead of the 2023 Kentucky Football season, Kentucky Athletics is announcing new ticket features intended to improve fan safety and make entry to Kroger Field easier.https://video.wmt.media/embed/a38ba130-a300-496b-87dd-1f50c530185b/?
Self-service Pedestal Ticket Scanners
New this year, but familiar to fans who attended games in Rupp Arena at Central Bank Center last year, self-service pedestal scanners will be added to most Kroger Field entrances to help ease fan entry.
When a fan arrives at their designated gate, the scanner will invite them to scan their ticket. There are two ways for fans to scan their tickets at a pedestal ticket scanner:
- For tickets saved in your mobile wallet without a barcode (“tap & go” tickets), tap the back of your phone to the icon on the top of the pedestal scanner.
- For tickets with a dynamic barcode, scan the barcode below the screen on the pedestal.
Fans should swipe left or right to display and tap/scan additional tickets. Once validated, a welcome message will be clearly shown indicating the fan can enter. If there is an issue, the scanner will instruct the fan to ask for help.
One of the most important and proactive steps fans can take to be prepared for the entry process at the gates is to save their mobile ticket to their Apple or Google Pay wallet before arriving at the stadium. This helps avoid connectivity issues because WiFi is not needed to access tickets once they are stored in a mobile wallet.